Retund & refunds
Refund and Return Policy
At AutoSector.co, we are committed to ensuring your complete satisfaction with our products. If you are not entirely satisfied with your purchase, we are here to help.
1. Returns
You have [30/60/90] calendar days to return an item from the date you received it. To be eligible for a return, your item must be:
- Unused and in the same condition that you received it
- In the original packaging
- Accompanied by the receipt or proof of purchase
2. Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.
3. Exchanges
If you need to exchange an item for the same product due to defects or incorrect sizing, please contact us at sales@autosector.co. We will provide instructions on how to return the item and process the exchange.
4. Shipping Costs
- Return Shipping: You will be responsible for paying for your own shipping costs for returning your item unless the return is due to a defect or error on our part. Shipping costs are non-refundable.
- Refund Shipping Costs: If you receive a refund, the cost of return shipping will be deducted from your refund, except in cases of defective or incorrectly shipped items.
5. Non-Returnable Items
Certain items are exempt from being returned. Non-returnable items include:
- Gift cards
- Downloadable software products
- Items on sale or clearance
6. Return Process
To return an item, please follow these steps:
- Contact our customer service team at sales@autosector.co to initiate the return.
- Pack the item securely in its original packaging and include all parts, accessories, and documentation.
- Ship the package to the address provided by our customer service team.
7. Contact Us
If you have any questions about our refund and return policy, please contact us at:
- Email: sales@autosector.co
We are here to assist you with any concerns or questions you may have about your purchase. Thank you for shopping with AutoSector.co!
